Skip to content

Bookingpolicy

01

Securing your booking

Online bookings are secured with a deposit of at least 30% of the treatment price, paid by Mobile Money or card through Paystack. You may also pay in full. Your time is held for 15 minutes while you pay, and confirmed by SMS and email once payment clears. The balance is paid at the spa.

02

Walk-ins

Walk-ins are welcome at both branches during opening hours, subject to a free therapist. Booked clients are served first at their reserved time.

03

Changes & cancellations

To move a booking, please call your branch as early as possible. Deposits are applied to your treatment and are not refundable for missed appointments.

04

Shop orders

Products are paid online and can be collected from either branch, or delivered within Accra. Delivery charges, if any, are agreed by phone and paid on delivery.

Questions about a booking or an order? Call your branch, or book online and we'll confirm by SMS and email.

Book a treatment